Shipping Information & Sterling Silver Chain Replacement Guarantee

FREE SHIPPING ON ALL USA ORDERS

We do not ship outside the USA. Please do not place an order if your shipping address is outside the USA.

Shipping Information

• FREE shipping on all orders via USPS First Class Mail.
• Most US-based orders ship directly from our warehouse within 24–48 hours.
• Your order will arrive within 7–10 business days.

• We offer 2-Day Expedited Shipping for $8.00 for up to three items.
• We offer 1-Day Priority Express Mail Shipping for $30.00, regardless of how many items you order. Orders ship Monday through Friday, usually the next day from Los Angeles.
• Want it faster? Visit our Amazon store for free shipping with Amazon Prime: www.amazon.com/designersterlingsilver

All Sales Are Final

• All sales are final. We do not accept returns for refunds. This applies to all purchases, including purchases made with a discount code.

Free Replacement for Broken Sterling Silver Chains

• If your sterling silver chain breaks for any reason, return it for a free replacement chain. There is no time limit on this guarantee.
• This replacement guarantee applies only to sterling silver chains. It provides a replacement chain, not a refund.
• To arrange a replacement, call Customer Service at (661) 618-7015.